// BPO & CX TEAMS

Top CX talent.
$7.40 an hour.
Not $20.

Same fluent agents. Same timezone coverage. A third of the price. We build dedicated customer service and CX teams of 5, with a dedicated account manager and live KPI tracking included, for $7.40 per agent per hour instead of the flat $20 most providers charge.

TEAM ALPHA · CX OPS LIVE
MASHYKNROT 5/5 ONLINE
0%CSAT
0sFirst response
0Resolved today
0:00Avg handle time
✓ RESOLVEDRefund processed, customer rated 5/5
SAVED VS $20/HR THIS YEAR $0
Typical BPO provider
$20/hr per agent
  • Flat rate regardless of role or volume
  • Account management billed extra
  • Reporting on request, monthly at best
  • Agents rotated across multiple clients
  • Long contracts, slow scaling
Ace Growth CX teams
$7.40/hr per agent
  • Teams of 5 dedicated agents, yours only
  • Dedicated account manager included
  • Live KPI dashboards: CSAT, AHT, FRT, resolution
  • Recruiting, training, and QA on us
  • Scale up or down month to month
A FULL-TIME TEAM OF 5 SAVES YOU ≈ $131,000 / YEAR VS THE $20 FLAT RATE

Everything a CX operation needs.
Built in.

You get outcomes, not a list of hourly invoices. Every team ships with the full support layer.

👥

Teams of 5, dedicated

Your agents work for you and only you. They learn your product, your tone, and your customers, and they stay.

🎯

Account manager included

One person owns your outcomes, runs weekly reviews with you, and manages the team day to day. Not billed extra.

📊

Live KPI tracking

CSAT, first response time, handle time, and resolution rate in a dashboard you can open any hour of any day.

🗣️

Fluent, top-tier talent

University-educated agents with strong English, screened through live roleplay, not just CVs. We hire roughly 1 in 20.

🕐

Your hours, your channels

Voice, chat, email, and WhatsApp. Business hours, follow-the-sun, or full 24/7 coverage across time zones.

⚙️

Trained on your stack

Zendesk, Intercom, Freshdesk, Gorgias, HubSpot, or your own tools. Onboarding and QA scripts handled by us.

The math, out loud

Team of 5 agents, 40 hours a week, 52 weeks. No hidden lines, no setup fees.

Flat $20/hr providerAce Growth at $7.40/hr
Hourly, team of 5$100.00$37.00
Monthly (866 team hrs)$17,330$6,412
Yearly (10,400 team hrs)$208,000$76,960
Account managerExtraIncluded
KPI dashboardsExtra or monthly PDFIncluded, live
You keep≈ $131,040 / year

Rates shown per agent hour. Part-time teams and after-hours coverage are quoted the same way: $7.40 per agent per hour, account manager and reporting always included.

Who this is built for

🛒

E-commerce & DTC

Order status, returns, and pre-sales chat that actually converts. Peak-season scaling without peak-season panic.

🏨

Hospitality & travel

Reservations, guest messaging, and OTA inbox management, handled around the clock in your brand voice.

💻

SaaS & startups

Tier-1 support, onboarding calls, and churn-risk follow-ups, so your engineers stop answering tickets.

Stop paying $20 for $7.40 work

Tell us your channels, hours, and volume on WhatsApp. You'll have a team proposal with named agents within a week.

Get my team proposal →
TEAMS OF 5 · ACCOUNT MANAGER INCLUDED · MONTH-TO-MONTH